Friends and Family Digital Banking
Our enhanced business banking platform represents the next generation of digital banking—combining powerful tools with a modern, intuitive design to make managing your business finances easier, faster, and more secure.
Launching December 8, 2025
We’re excited to upgrade to a more modern, secure, and intuitive platform.
The current system will be unavailable beginning Friday, December 5th at 6:00 PM MST.
The new MYFW Digital Business Banking platform is LIVE Monday, December 8th at 6:00 AM MST.
Important Dates & Cutoff Times
Please refrain from making any updates or modifications to your templates and online banking services between November 21 and December 8. Any updates made during this period may not transfer to the new platform. If you have questions or need assistance, contact your Private Banker.
6:00 PM MST on Friday, December 5th – Current system unavailable during transition.
6:00 AM MST on Monday, December 8th – New MYFW Digital Business Banking Platform is LIVE
Cutoff Times
Please ensure all transactions are submitted before the cutoff times below.
Our team is ready to guide you every step of the way.
We’re here to provide the support you need.
We’re here to provide the support you need.
How to Prepare
We’ve created a detailed checklist to guide you through the full transition, including what to do before launch and how to get started on go-live day.
Below are the key steps to complete before December 8 to ensure a smooth transition.
Confirm Contact Information
Ensure your information is accurate and up to date. You can verify your contact details by:
• Logging in to your current business banking account and reviewing your settings
or
• Contacting your Private Banker directly.
Download Account & Bill Pay History
• Export all account and bill pay history for your records.
• Important: Historical data will not transfer to the new platform. To retain your records, please follow the step-by-step guide provided in your checklist.
Clean Up ACH and Wire Templates
• Review and document how your current templates are set up. Templates will transfer, and you will be asked to verify them after launch.
• Remove any unused templates to support a clean transition.
Review Users and Permissions
• Review all active users and their access levels.
• Inactive users will not transfer to the new platform.
• To retain access, inactive users must log in at least once before before December 5.
Guides and Tutorials
To help you navigate the new platform, we’ve created step-by-step guides and short video tutorials covering key tools and daily workflows.
We’ve compiled answers to the most common questions to support your transition and help you feel confident using the new platform.
What’s New
This enhanced platform represents the next generation of digital business banking—combining powerful tools with a modern, intuitive design to make managing your business finances easier, faster, and more secure.
Familiar tools like ACH, wires, and Positive Pay are still here, now with refreshed layouts, enhanced functionality, and added convenience.
You’ll Enjoy:
• New Mobile app with advanced capabilities and intuitive navigation.
• Biometrics (fingerprint, Face ID) and enhanced administrator access security.
• Unified Account Summary: Link and toggle between personal and business. accounts with one login.
• Easier accounting software integration (e.g., Plaid and QuickBooks)
• Single Sign-On (SSO) for services such as Lockbox, Insured Cash Sweep, and Commercial Credit Cards.
We’d Love to Hear From You
Our team is here to guide you at every step. If you need assistance preparing for the launch or navigating the new platform, we’re ready to help.